Develop and manage IT customer relationships

Develop and manage IT customer relationships - Processes ()


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run_at	2026-10-19T19:14:02
view_type	capability_processes


Manage Information Technology
Develop and manage IT customer relationships
Manage IT customer satisfaction
Manage IT customer satisfaction - Context
Market IT services and solutions
Market IT services and solutions - Context
Develop IT services and solutions strategy
Develop IT services and solutions strategy - Context
Develop and manage IT service levels
Develop and manage IT service levels - Context
Perform demand side management DSM for IT services
Perform demand side management DSM for IT services - Context
Develop and manage IT customer relationships - Context
Manage the business of information technology
Evaluate and communicate IT business value and performance
Evaluate and communicate IT business value and performance - Context
Manage the business of information technology - Processes
Deliver and support information technology services
Develop IT services and solution delivery strategy
Develop IT services and solution delivery strategy - Context
Deliver and support information technology services - Processes
Manage Information Technology - Processes


Customer Satisfaction Report	Manage IT customer satisfaction	Market IT services and solutions
Marketing Campaign Performance	Market IT services and solutions	Develop IT services and solutions strategy
IT Service Strategy	Develop IT services and solutions strategy	Develop and manage IT service levels
Service Level Agreement	Develop and manage IT service levels	Perform demand side management DSM for IT services
IT Demand Forecast	Perform demand side management DSM for IT services	Manage IT customer satisfaction
IT Business Value Report	Evaluate and communicate IT business value and performance	Develop IT services and solutions strategy
IT Service Delivery Strategy	Develop IT services and solution delivery strategy	Develop and manage IT service levels